DAMPAK PENERAPAN FUNGSI-FUNGSI MANAJEMEN TERHADAP KUALITAS FASILITAS OLAHRAGA DI AUSTRALIAN INDEPENDENT SCHOOL JAKARTA

Sari

Beberapa fasilitas olahraga yang belum menerapkan fungsi-fungsi manajemen secara
maksimal untuk meningkatkan kualitas fasilitas olahraga tersebut. Dengan demikian,
penelitian ini bertujuan untuk mengetahui dampak dari penerapan fungsi manajemen yang
diterapkan oleh Australian Independent School di Kampus Pejaten Jakarta yang meliputi:
perencanaan (planning), pengorganisasian (organizing), pengarahan (leading), dan
pengendalian (controlling). Penelitian ini merupakan penilitan deskriptif kualitatif dengan
metode survey. Sumber data penelitian ini terdiri dari kepala sekolah, manajer fasilitas, serta 1
orang tua wali. Pengumpulan data diperoleh dari hasil observasi dan wawancara terhadap
sumber data. Sedangkan untuk analisis data dibagi dalam 3 alur yang terjadi secara bersamaan
meliputi: reduksi data, penyajian data, dan penarikan kesimpulan. Berdasarkan hasil
penelitian diketahui bahwa penerapan fungsi manajemen terhadap kualitas fasilitas olaharaga
Australian Independent School di Kampus Pejaten Jakarta sudah dikatakan sangat baik dan
sesuai dengan indikator kualitas yang ada yaitu: keandalan (reliability), nyata (tangibles),
daya tanggap (responsiveness), jaminan(assurance), dan empati.
Kata kunci: fungsi manajemen, kualitas, fasilitas olahraga

Abstract

Some sports facilities that have not yet fully utilized management functions to improve
the quality of these sports facilities. Thus, this study aims to determine the impact of the
implementation of management functions implemented by the Australian Independent School
in Pejaten Campus Jakarta which includes: planning, organizing, leading, and controlling.
This research is qualitative descriptive research with survey method. The data sources of this
research consist of principals, facility managers, and 1 parent of the student. Data collection
is obtained from the observation and interview of the data source. While for data analysis is
divided into 3 flow that occur simultaneously include: data reduction, data presentation, and
conclusion. Based on the result of the research, it is known that the implementation of the
management function on the quality of the Australian Independent School facilities in Pejaten
Campus Jakarta has been said to be excellent and in accordance with the existing quality
indicators: reliability, tangibles, responsiveness, assurance), and empathy.
Keywords: management function, quality, sports facilities.